Reviews
State Farm® Agent RaNae Candia
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Steve Pittman
October 26, 2026
"The service is very good. Connie handles our business very well. She knows her job and gets things done well. They handle my fleet insurance as well as my commercial insurance."
David Trevino
October 26, 2026
"Great customer service. Cisco was awesome !!"
"David, thank you for sharing. My team and I are always here to help and offer any assistance you may need. - RaNae "
Pamela Spencer
October 23, 2026
"We had a wonderful experience here. Cisco got us the best price he could for our car insurance. He was easy to reach and kept in contact with us. He even stayed late to get all of our paperwork done so we walked away with everything Full coverage is suppose to be. When you go to State Farm in downtown Garland be sure to ask for Cisco. He is the greatest. Thank you so much for a great experience. 10 stars."
Alberto jr
October 16, 2026
"Excelente servicio y buena comunicación Beatriz"
"¡Gracias por tu reseña, Alberto! Me alegra saber que Beatriz te brindó un excelente servicio y mantuvo una buena comunicación. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Jonathan Castillo
October 14, 2026
"Cisco was very helpful and knowledgeable"
"Thank you, Jonathan! I'm glad to hear that Cisco was able to assist you with his expertise. We're here to make sure you have the best experience possible. Let us know if we can help with anything else!"
Miterson Charles
October 13, 2026
"Not only did I find a solution to the problem I was having I also had a great experience with Beatriz. Awesome customer service!"
"Miterson, thank you for taking the time to leave us a review! I'm happy to hear that Beatriz provided you with awesome customer service and helped solve your problem. We always aim to make your experience a great one. Feel free to reach out if you need anything else!"
Kimberly Anderson
October 12, 2026
"Connie was great and was awesome in getting me the lowest price for my auto insurance. I was very pleased working and speaking with her!"
"Kimberly, thank you for taking the time to leave us a review! I'm happy to hear that Connie was able to help you find a great rate for your insurance. We appreciate your feedback and are glad you had a positive experience with us. Feel free to reach out if you need anything else!"
Madison Montgomery
September 28, 2026
"Very nice and helped through the whole process of gaining renters insurance. Stayed in contact with me with other things that arose."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Desirée Gisel
September 24, 2026
"ReNae is wonderful! She was very thorough with explaining my options and plan. She is also very personable and kind, which is so rare to come by nowadays. I so appreciate her. I recommend her 100%."
"Desirée, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - RaNae Candia and Team "
Adam Betz
September 18, 2026
"Easy, fast, and great communication. Willing to work to get me the best price and was very knowledgeable on all vehicle policies."
"Thank you so much for the great review! We’re glad we could make the process easy and efficient while still taking the time to answer your questions and find the right coverage and price for your vehicles. Great communication and making sure you understand your options are important to us, so it means a lot to know that stood out in your experience. Thank you for trusting our agency with your insurance—we’re happy to have you with us!"
Johny Merg
September 15, 2026
"Connie provided excellent customer service and made me feel like I was talking to a neighbor about my insurance. She helped me understand my insurance policy and the process easy. Thank you"
"Thank you so much for sharing this and the 2nd 5 star review! Hearing that Connie also made you feel like you were talking with a neighbor is one of the best compliments our team could receive. Insurance can sometimes feel complicated, and we want our customers to feel comfortable asking questions and truly understand the protection they have. We’re so glad Connie made the process easy and gave you that kind of experience.
Thank you for trusting our agency—we’re happy to have you as part of our State Farm family! ❤️ ~ RaNae"
Adriana Guevara
September 4, 2026
"Excelente servicio y atención al cliente especialmente Beatriz que fue quien nos atendió y todo muy bien explicado, gracias State farm por los servicios."
"¡Muchas gracias por sus amables palabras! Nos alegra mucho saber que Beatriz hizo de su experiencia algo tan positivo y que se tomó el tiempo para asegurarse de que todo quedara claramente explicado. Brindar un servicio personalizado y atento, y asegurarnos de que nuestros clientes se sientan seguros y valorados, es muy importante para todo nuestro equipo. Agradecemos sinceramente la confianza que ha depositado en nuestra agencia y esperamos poder seguir estando a su lado por muchos años más.
"
Eduardo Enrique Rivas Martín
September 3, 2026
"Hi! I highly recommend this State Farm agency! If you visit or call make sure to ask for Beatriz Castillo. She is a bilingual agent who is very kind, patient and helpful with all of my requests. I had a great experience working with her. Highly recommended! Thank you!"
"Thank you Eduardo for such a thoughtful recommendation! We love hearing how Beatriz’s kindness, patience, and bilingual support made a difference in your experience with our agency. Taking the time to listen, answer questions, and help with each request is such an important part of the service we want every customer to receive. We’re lucky to have Beatriz on our team, and it means so much that you took the time to recognize her. Thank you for choosing our agency and for recommending us to others!
~RaNae Candia - State Farm "
Ray Mills
September 1, 2026
"I was put in a real bad place by my old car insurance company just because I didn't want to auto renew my policy. So I decided to shop around. The Young lady that helped me was Very Professional and answered all of My questions! Then she helped Me get the car insurance plan that was right for me. I went from paying 150 to 55 Dollars amount. Thank You for taking the time and actually listening to a Customer."
"Thank you so much for sharing your experience with us! After what you went through with your previous insurance company, we’re especially glad our team was able to give you the time, attention, and answers you deserved. Finding the right coverage isn’t just about the price—it’s about listening to what matters to you and helping you feel confident in your decision. We’re thrilled we could help you find a plan that fit your needs while also saving you money. Thank you for trusting our agency with your car insurance. We’re so happy to have you with us!
~RaNae Candia "
Lupe Rivera
August 24, 2026
"Connie is a great person, she helps with my concerns when I have some. And also let's me know if I need any other services. At the present time I didn't get other services, just paid my bill."
"Thank you for the kind review Lupe! Connie is great, and does a good job looking for not only ways to save you money, but potential gaps as well. Thank you for being our customer, and friend - we appreciate you! 💜"
Jeniffer Tovar
August 15, 2026
"I had a great experience with State Farm! Beatriz was excellent, very kind, attentive, professional, and efficient. She took the time to understand my needs, answered all of my questions, and made the entire process very easy.
I also decided to switch to State Farm because they offered me the best rate in Texas compared to the other insurance companies I checked. Great service, great price, and an overall excellent experience. Highly recommend!"
"Jennifer, this made our day! ❤️ We believe insurance should feel less like a transaction and more like having someone in your corner who truly listens, cares, and makes things easier.
We’re so happy Beatriz gave you exactly that experience — and finding you a great rate is a pretty nice bonus! Thank you for trusting our team to help protect what matters to you.
Welcome to the Candia State Farm family!"
Rob Smith
August 13, 2026
"Went over my current policy, policy is set to go up but did offer ways to save."
"Rob, thank you so much for your kind words! We’re glad Isaias made switching policies simple and kept in close contact to guide you through the process. We truly appreciate your trust! ❤️ ~ RaNae"
Bertha Montalvo
August 12, 2026
"It was incredible working with Cisco! Not only is he extremely prompt, clear, and thorough but he made the process of switching policies super easy!"
"Bertha, we love hearing this! Making insurance simple, clear, and easy is exactly how it should feel.
We’re lucky to have Cisco on our team, and we’ll definitely make sure he sees your kind words.
Thank you for trusting us with your insurance — we’re happy to have you as part of our Candia State Farm family!
"
Crystal “Chrissy” Mumphrey
August 10, 2026
"Connie is amazing. Great customer service. She helped me update rental and car insurance."
"Crystal, thank you!! Connie really is amazing, and we love seeing her recognized for the care she pours into our customers.
Thank you for trusting our team with both your auto and renters insurance.
We’re here to make protecting your everyday life easier, so you can spend more time enjoying it with those you love! 😊
"
J Jones
July 31, 2026
"RaNae was amazing. Just opened my third Life Policy and I fully intend to open more in the future. RaNae explains everything perfectly. Very happy with the service."
"Thank you so much for trusting us with your money management and Life insurance James! It’s so awesome helping you achieve your financial goals by utilizing the living benefits, while leaving a legacy for your family! I really appreciate the 5 star review as well. 😊"
WILL CAR
July 18, 2026
"Gracias por brindarme el apoyo necesario para solventar mi problemática, su atención para conmigo fue excelente, recomiendo esta agencia ya que siempre eran presto para atenderte"
"Thank you for your kind words! 😊 We're so glad to have provided the support you needed to resolve your issue. Excellent customer care is what we strive for at RaNae Candia Insurance Agency. We're always here and ready to assist with any of your insurance needs! #CustomerSupport #InsuranceHelp #AlwaysHereToAssist ❤️ ~ RaNae"
Fernando Montiel
July 3, 2026
"Exelente trabajo gracias por estar dispuesto y siempre resolver profesionalmente y con destreza cualquier inconveniente presente."
"Fernando, thank you for the wonderful review! "
JOHANNA Roberts
July 2, 2026
"Victor was my consultant and he was very Knowledgeable as well as patient with me
Because I asked a lot of questions! The quote he gave me didn’t change. Everything he said was true. I definitely recommend State Farm"
"We know you have sooo many options when it comes to insurance! So, we sincerely appreciate you trusting us, and letting us explain all of the coverage. It’s what we love, so please ask as many questions as you wish!
Thank you for the 5 star review ~ RaNae Candia State Farm Agency ❤️ 💫"
Cory Wanic
June 27, 2026
"Connie was very friendly and gave me great information on plans to look at! Would highly recommend"
"Thank you so much, Cory! We're so happy Connie was able to help you explore your vehicle insurance options and provide the information you needed to make an informed decision. Helping our customers find the right auto insurance coverage at a great value is what we're all about. We truly appreciate your recommendation and look forward to being here whenever you need us. Thank you for choosing our State Farm agency! ❤️
~ RaNae"
Julian Hernandez
June 25, 2026
"Wouldn't recommend at all. Poor communication. Dropped my home owners, renters and GL policy without notice. Then try billing me for it. WORST INSURANCE AGENT EVER!!"
"Julian, thank you for the feedback. We take communication, policy servicing, and underwriting requirements seriously.
Based on our records, your personal policies were canceled at your request. Your commercial policy was affected by the carrier’s underwriting eligibility requirements and guidelines. These decisions are made in accordance with the carrier’s underwriting standards and are not determined solely by our agency. We made several attempts to contact you regarding this matter.
Because we respect our customers’ privacy, we’re unable to discuss specific account details in a public forum. If you have questions or would like to review your account, we encourage you to contact our office directly. We’re happy to discuss your concerns and review the information with you. ❤️ ~ RaNae"